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Important
Information for
Preventing Image
Retention
OLED is a self-emissive technology, which
brings many signicant benets to image
quality and performance. As with any self-
emitting display, it is possible for users of
OLED TVs to experience temporary image
retention under certain conditions, such as
when displaying a static image on the screen
for a long time. Even so, this phenomenon is
rare under ordinary viewing conditions and
is not a malfunction. Below sets forth helpful
information you may refer to for using your
OLED TV.
Examples of Images
that may Cause Image
Retention
• Still images or xed images containing
certain information that are displayed
uninterrupted on the screen, such as
channel numbers, station logos, program
titles, news or movie subtitles, and
headlines.
• Fixed menu or icons for video game
consoles or broadcasting set-top boxes.
• Black bars shown on the left, right, top, or
bottom of the screen, such as in images with
a 4:3 or 21:9 ratio.
Recommended
Measures for Preventing
Image Retention
• Avoid watching a video displaying an image
as listed above for extended periods of time.
• Adjust your TV settings as below when
turning on a video exhibiting an image as
listed above for extended periods of time.
- Picture → Picture Mode Settings →
Picture Mode → Eco
- Picture → Picture Mode Settings →
OLED LIGHT → Adjust to lower value
- Picture → OLED Panel Settings →
Logo Luminance Adjustment → High
• Turn o the menu bar of an external device,
such as a set-top box, to prevent long-term
display of the menu bar of such device.
(Please refer to the manual of the applicable
external device for instructions.)
• Adjust the settings as below when
watching a video constantly showing black
bars on the left, right, top or bottom, in
order to remove the black bars.
- Picture → Aspect Ratio Settings →
Aspect Ratio → Vertical Zoom or All-
Direction Zoom
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